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If you are unhappy with any products you receive from us,
you may return them undamaged, within 30 days of the day we
shipped them, and we will gladly refund your purchase price,
minus a restocking fee of 15% of the price of the item(s)
returned. Shipping charges are non refundable. Returns must
be done with approved authorization only, otherwise will not
be accepted. You must ask for the authorization within 10
days of receipt. We will replace any item (depending on availability),
or issue you a store credit. All products must be returned
in original packaging. To qualify for the refund, however,
the product(s) must arrive at our warehouse within 30 days
of the original shipment and in the same condition we shipped
it (i.e. resellable as new, undamaged merchandise). Please
repack the products carefully for the return trip to avoid
damage in transit. For our customers' protection, we destroy
all credit card information after 30 days and therefore cannot
credit your account if the products are received after 30
days. If you believe there will be a problem with the product
reaching us within the 30 day period be sure to contact our
customer service by email to make special arrangements.
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